I am unable to attach files and send it to my provider. What is the file format that I can attach?

onpatient allows PDF, JPEG or PNG format files to be transmitted to your healthcare provider via the secure messaging portal using the following steps:

Step 1: Login to onpatient.com and click on the Messages tab.

Step 2: Next, click on “Send Message”, select the name of the healthcare provider you are sending the message to.* Next, you can enter the Subject, enter the body of your message and drag a file in as an attachment (must be one of the above-mentioned file formats) and send it to the provider.

*Please note you must select a healthcare provider to send your message from the “To” drop-down, otherwise you will not be able to send your message or add an attachment.